Recruiter

Spyridoula Zineli

itech
itech

Recruiter

Spyridoula Zineli

ADD

2nd Level Technical Support - Linux - (100% remote)

ΚΩΔΙΚΟΣ: job000016588

Ημερομηνία Δημοσίευσης8 months ago
Περιοχή
Greece
Μισθός
Not available
Τύπος Εργασίας
Permanent
Κλάδος
Περιοχή
Greece
Μισθός
Not available
Τύπος Εργασίας
Permanent

Περιγραφή Θέσης

On behalf of our client, a group of brands focused on domain registration, hosting and cloud services, we are currently looking for a self-driven 2nd Level Technical Support Representative, to join its technical support department.

 

A day in the life of a 2nd Level Technical Support - Linux (100% remote)

You will be highly motivated with web hosting and ambitious about a career in technical support. The person will join the technical support department, in-house or remotely, in order to enhance the quality of support offered to the highest standards.

Your day-to-day

  • Assist in providing technical support for Hosting, Dedicated and VPS clients
  • Partial infrastructure monitoring and issue reporting to the infrastructure team
  • Hosting-related duties
  • Enrich and improve the technical knowledge base according to customer requests

What you will need

  • Experience with Linux operating system environments
  • Experience with web and DB servers, such as Apache and MySQL
  • Experience with mail services, such as postfix, dovecot, smtp, imap, pop3, sieve
  • Experience with DNS services, such as Bind , PowerDNS
  • Experience with Plesk or cPanel
  • Excellent written and oral communication skills in English and Greek

We love your personality if you

  • possess expert troubleshooting skills and strong attention to detail
  • act like an owner
  • constantly raise the bar
  • enjoy being a team player

What’s in it for you 

A very competitive package, depending on level of experience. You will be provided with private health insurance, sponsored training, courses and certifications, performance awards and 100% remote working. You will have the opportunity to work in a motivating and multicultural environment as well as on a global scale project.