Recruiter

Spyridoula Zineli

itech
itech

Recruiter

Spyridoula Zineli

ADD

Junior Application Engineer

ΚΩΔΙΚΟΣ: job000016427

Ημερομηνία Δημοσίευσης2 weeks ago
Περιοχή
Athens
Μισθός
Not available
Τύπος Εργασίας
Permanent
Κλάδος
Περιοχή
Athens
Μισθός
Not available
Τύπος Εργασίας
Permanent

Περιγραφή Θέσης

On behalf of our client, a cutting-edge voice applications global leader specializing in Data Management and NLU/NLP platforms, we are currently looking for a highly motivated Junior Application Engineer to join their established team in Athens.

 

A day in the life of a Junior Application Engineer

You will work closely with the Service Management and Software Development teams to improve customer experience on company products, providing effective integration and service request solutions.

 

Your day-to-day

  • Gather requirements, implement, test and document projects including various product solutions, conducting business analysis, putting into production and training key users
  • Test the quality of the deliverables before releasing them in the project (quality assurance)
  • Create queries to fulfill customer service requests and improve customer experience
  • Investigate and identify root cause concerning reported incident
  • Implement bug fixes, upgrades and enhancements to clients
  • Provide 1st & 2nd level support on software services
  • Identify and escalate situations requiring urgent attention
  • Support users in the use of applications by providing necessary training and advice

What you will need

  • Bachelor’s Degree in computer science or any other relevant field
  • Very Good knowledge of databases (SQL or Oracle)
  • At least 1+ years’ experience in a relevant position
  • Basic knowledge on Java but we are open for Python/.NET/PHP
We love your personality if you
  • have excellent client facing, analytical and problem solving skills
  • give attention to detail
  • learn and critique new technologies quickly
  • are able to work as part of a team dedicated to delivering quality results

What’s in it for you

A competitive package, depending on level of experience. You will have the opportunity to work in a motivating environment as well as on a large scale projects.