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Senior Business Analyst

Contract
Remote

Senior Business Analyst – SaaS & AI Driven (Hybrid/Remote)

 

About the Role:

On behalf of our client, specialized in Software as a Service products, we are seeking a Senior Business Analyst with a strong background in SaaS platforms and exposure to AI-powered tools. You will partner with software development teams to capture, analyze, and prioritize business and technical requirements, ensuring scalable and modular solutions that meet their users’ needs.

 

Day to day:

  • Capture and document business & technical requirements using Jira & Confluence.
  • Draft epics, user stories, UACs, and edge-case test scenarios.
  • Collaborate with QA and automation teams to design effective test flows.
  • Facilitate cross-team communication, identify blockers, and ensure SDLC alignment.
  • Optimize business and delivery processes using AI and automation tools.
  • Maintain traceability from business case → requirements → delivery → feedback.
  • Contribute to architectural strategy, API evolution, and modular service design.
  • Leverage product usage data to drive backlog and prioritization decisions.

What you need:

  • 4+ years as a Business Analyst in software development or SaaS teams.
  • Strong experience with Jira, Confluence, Agile methodologies.
  • Comfortable working with REST APIs, JSON/XML, and integration principles.
  • Proficient with UAC design, test flows, and working with automation teams.
  • Experience with AI tools to enhance documentation, backlog management, or automation.
  • Exposure to SaaS products, cloud-native platforms, or subscription-based systems.
  • Fluent in Greek and English (both written and spoken).

Desirable:

  • Experience with tools like ChurnZero, Productboard, Azure DevOps, or Figma.
  • Background in usage analytics, feature adoption tracking, or dashboards.
  • Understanding of value-based delivery frameworks or modular billing workflows.

Location & Flexibility:

  • Hybrid or remote (flexible). Primary office in Thessaloniki, and in Athens, Greece.

What is it for you:

  • Collaborate with innovative software and AI teams.
  • Influence product strategy and architecture.
  • Drive efficiency using state-of-the-art AI and SaaS tools.
  • Work in a flexible environment with opportunities for growth.
  • Trainings budget.
  • Flexible work model.
  • Remote work allowance.
  • Private insurance.
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Tamara Forkapic

Resource Consultant

REFERENCE: job0000260310